Assorted management thinking and Communication to Problem Solving

Md Rezaul Karim By Md Rezaul Karim, 8th Sep 2013 | Follow this author | RSS Feed
Posted in Wikinut>Writing>Diaries

This is a different pieces of mental state of thinking in different times to share....

An ethical trivial pursuit

How do you introduce employees to a policy manual, reinforce the company’s code of ethics, and make it an effective, painless- even fun- process for everyone concerned? Create a board game that does all of the above, says Kate Nelson, a vice president at Citigroup.

Work Ethic: An effective and fun way to learn policies and ethics.
Nelson designed work ethic, an ethical trivial pursuit, to meet Citicorp’s needs. Players, organized into teams, consider about 100 ethical dilemmas and choose the most appropriate course of action. For each situation, several answers are acceptable, but the most points are awarded to the best answer. Players are fired for answers that are deemed blatantly wrong, unethical or illegal.

Does work ethic work? Definitely, says Nelson. Originally intended for new employee orientation, it’s now used for ‘training sessions and exporting Citicorp’s code of ethics to all divisions worldwide, -she tells across the board. In fact, it’s proven to be such a success those colleges, business schools, and even other companies are clamoring to play.

Productivity insight: Competitiveness

Productivity insight: Competitiveness
There are two types of productivity, both necessary to world class operation, writes James Belohlav in Championship Management:
- working harder- doing more by pushing ourselves to more done; and
- Innovation and creating better ways of doing things – using discretionary time to expand our abilities.
The first type boosts efficiency of existing assets, while the second expands the assets themselves. Companies’ need both to reach their potential.

Answering machine Etiquette: Communication

Answering machine Etiquette: Communication
How to leave messages on telephone answering machines, from Career strategies:
- Speak slowly, slightly louder than normal. Enunciate carefully - as if you’re speaking to a foreigner;
- repeat phone numbers and important points;
- If you call and are surprised by the answering machine message, consider hanging up immediately, preparing and agenda of what you want to say, and then calling back. Thus you spare the listener from hearing a rambling, disorganized message.

Six –Steps to a Solution: Problem Solving

Six –Steps to a Solution: Problem Solving

What turned Buick City, in Flint, Michigan, from GM’s worst manufacturing plant into its best? According to Herman Maas, acting plant manager of the plant which now makes the top rated cars for quality of any US manufacturer, a six-step problem- solving technique was adopted by worker teams:

Step 1
Identify the problem and set a goal.

Step 2
Analyze the problem

Step 3
Come up with as many potential solutions as possible.

Step 4
Select what seems to be the best solution.

Step 5
Implement the solution

Step 6
Try the solution for seven weeks. If it works, the problem is solved. If problems remain, go back to step one.

Tags

Answering Machine Etiquette, Communication, Competitiveness, Ethical Trivial Pursuit, Problem Solving, Productivity Insight, Steps To Solution

Meet the author

author avatar Md Rezaul Karim
I am a teacher engaged with the Southern University Bangladesh. I Like to use my spare time by writing and reading. I take it as a fun and source of inspiration in pursuing knowledge.

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Comments

author avatar madugundurukmini
8th Sep 2013 (#)

thinking goat is well

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author avatar Md Rezaul Karim
8th Sep 2013 (#)

Thank you maduji..

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author avatar cnwriter..carolina
8th Sep 2013 (#)

how interesting are your writs Md...thank you...

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author avatar Md Rezaul Karim
9th Sep 2013 (#)

Thank you cnwriter for your kind compliments...

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author avatar Sivaramakrishnan A
9th Sep 2013 (#)

So happy to see you again, Karim. Having a clear mind and focus goes a long way. Thought provoking, thanks for the share - siva

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author avatar Md Rezaul Karim
10th Sep 2013 (#)

Thank you Sivaji for commenting good...

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author avatar Delicia Powers
9th Sep 2013 (#)

many insights thanks you Md...

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author avatar Md Rezaul Karim
10th Sep 2013 (#)

Thank you Delicia...

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author avatar Carol
10th Sep 2013 (#)

Interesting info, many thanks

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author avatar Md Rezaul Karim
15th Sep 2013 (#)

Thank you dear Carol..

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author avatar M G Singh
10th Sep 2013 (#)

Good write up on a modern concept

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author avatar Md Rezaul Karim
15th Sep 2013 (#)

Thank you very much Madanji..

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author avatar writestuff
10th Sep 2013 (#)

Great article. Thanks for information.

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author avatar Md Rezaul Karim
15th Sep 2013 (#)

Thanks writestuff..

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author avatar vpaulose
11th Sep 2013 (#)

Great tips for problem solving. Interesting. Thank you dear Karim.

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author avatar Md Rezaul Karim
15th Sep 2013 (#)

Great to see you commenting Vpaulose

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author avatar Trillionaire
11th Sep 2013 (#)

Thanks for the great information.

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author avatar Md Rezaul Karim
15th Sep 2013 (#)

Thank you my friend..

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author avatar LOVERME
12th Sep 2013 (#)

Cnn told u
That she can tell u
what will happen after death
as u asked her in Sep astrology....
ask her and share we shall all love to know about it after death
but how will we know there will be neither cell nor TV with us???ask her please
She has earned for 35 years has vast knowledge

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author avatar Md Rezaul Karim
15th Sep 2013 (#)

Thank you my dear poet..

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author avatar Kingwell
11th Oct 2013 (#)

Good writing. Blessings.

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author avatar Md Rezaul Karim
12th Oct 2013 (#)

Thank you Kingwell.. Blessings to you too...

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